Effective Date: 10/31/2025
Solévo MedSpa (“Solévo,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Oregon state laws.
1. Protected Health Information (PHI)
We collect and maintain Protected Health Information (PHI) as part of your care. PHI includes any information that identifies you and relates to your health status, treatment, or payment for healthcare services.
2. Use of Electronic Health Records (EHR)
Solévo MedSpa uses Portrait Care, a secure, HIPAA-compliant electronic health record (EHR) platform, to manage patient documentation, treatment history, and communications. All data stored in Portrait Care is encrypted and access-controlled.
3. How We Use Your Information
We may use your PHI for the following purposes:
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To provide and coordinate your care and treatment
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To communicate with referring providers or specialists
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To process payments and manage billing
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To comply with legal and regulatory requirements
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To improve our services and operations
We will not use or disclose your PHI for marketing, research, or other non-treatment purposes without your explicit written authorization.
4. Your Rights
You have the right to:
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Access and request a copy of your medical records
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Request corrections to your health information
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Receive an accounting of disclosures
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Request restrictions on certain uses or disclosures
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File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact us at the information provided below.
5. Safeguards
We implement administrative, technical, and physical safeguards to protect your PHI. This includes:
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Secure login credentials for authorized staff
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Encrypted data storage and transmission
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Regular audits and staff training on HIPAA compliance
6. Third-Party Services
We may share your PHI with third-party vendors (such as Portrait Care) only as necessary to deliver services and only under signed Business Associate Agreements (BAAs) that ensure HIPAA compliance.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the effective date.
8. Contact Information
If you have questions about this Privacy Policy or your privacy rights, please contact:
Email: SalveYourLife@gmail.com